Customer Service

Let us handle your day-to-day special order requests and job quotes. We are equipped to manage this process independently from start to finish.

Our analysts are able to retrieve and dissect sales data and provide meaningful reporting that will help facilitate sales performance discussions.

With over 30 years of experience, our inside team is well versed to handle many of the technical questions that arise on a daily basis.

Once we are awarded business, CSM can manage the SKU set up process from beginning to end.

Our inside team is constantly working with our customer partners to ensure orders are processed accurately and shipped in a reasonable time frame.

Our team is diligent with the RGA process and ensures the return and credit is completed in a timely matter.

We are able to navigate through the appropriate accounting contacts to make sure your account is in good standing.